FAQ

  • 1. What kind of businesses do you work with?

    We work with businesses of all shapes and sizes, from busy solo founders who just want to hand something off, to established companies with in-house teams that need an extra push. Whether you’re in retail, finance, hospitality, education or anything else, if you need digital marketing support, we’ve probably helped someone just like you. We’re built to flex around what you need.

  • 2. Can I request a custom service or mix and match things I need?

    100%. Think of Nudge like your own digital marketing support bench. If you’re not seeing exactly what you’re after, or want to blend a few services into one project, just let us know. Send us a Nudge (that’s our fancy form) with what’s going on and we’ll put together the right fix, no fluff, just what will actually help.

  • 3. How long does it take to get started?

    We aim to respond to all new briefs within 48 hours, sooner if it’s urgent. If it’s something small, we can often get cracking straight away. Bigger projects might need a few back-and-forths to confirm the details, but we’ll always be upfront about timelines before anything kicks off.

  • 4. What if I don’t know exactly what I need?

    That’s where we shine. If you’re not sure what’s broken, missing or holding your marketing back, we’ll help figure it out. Just send us a Nudge and give us a bit of context. We can audit what you’ve got, make clear suggestions, and only recommend what will actually move the needle (not just keep you busy).

  • 5. Do you offer ongoing support or one-off jobs?

    Both! If you need help fixing a few things and then want to take it from there, easy. But if you’d prefer to have us in your corner long-term to support your team, update campaigns, or tackle bits as they come up, we’re here for that too. No retainers, just real support when you need the push.

  • 6. How much do things cost?

    Once you send us a Nudge and we understand what you’re after, we’ll come back to you with a clear scope of work, timeline, and price. No delays, no faffing about. Everything is tailored to your exact needs, so you’re only paying for the support you actually want. It’s all quoted up front before anything starts, so you can make decisions with confidence.

  • 7. When do I pay?

    Once you’ve given the thumbs-up on the quote, we’ll send through an invoice so we can lock in your spot and get cracking. For most jobs, payment is upfront to keep things smooth and simple. Bigger or ongoing projects might be broken into milestones, but either way, you’ll always know what’s happening, when, and why. No chasing, no hidden extras, just straight-up support, ready when you are.

  • 8. How will we communicate during the project?

    We keep it chill but clear. Most communication is via email, it keeps everything in one spot and easy to reference. But if something’s tricky or needs talking through, we’re more than happy to jump on a call. We’ll also nudge you if we’re waiting on anything to keep things moving smoothly.

Why Nudge?

1. Fill the Gaps, Fast

Stalled project? Messy setup? We jump in and get it over the line.

2. Save Time (and Sanity)

Stop Googling how to fix it. Give us a Nudge and get back to what matters.

3. Keep the Momentum

Marketing shouldn’t stall just because you’re at capacity. We keep things moving.

4. Expert Eyes on the Details

We catch the errors, missed tags and broken bits before they cost you.

5. Spend
Smarter

Get senior-level support without the agency price tag or long-term lock-in.

6. Add Skills No Spills

Digital expertise, when you need it, without reoccurring overheads.